WANT TO DRIVE SOMETHING NEW MORE OFTEN?
Walk away from your car any time after 12 months
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Life changes. Now your car can, too.
Any time after 12 months, when you’re ready for a change, FlexPass buys your car by paying off your remaining lease or loan balance — even if it’s worth less.
See the customer acknowledgment for full details.
Avoid long-term commitments
Get flexibility and peace of mind to simply walk away when you want something new.
No resale value stress
FlexPass buys your car, even if it’s worth less than you owe.
Skip the resale process
No listings. No awkward meetups with strangers. No lowball offers.
Rolled into your lease or loan
Built into your monthly payment for flexibility.
Chat available at bottom right of this page
FlexPass is your exit option, just in case.
Many customers get it for flexibility and peace of mind.
Whether it’s life changes or you just want something new, FlexPass gives you the flexibility and peace of mind to walk away from your leased or financed car any time after 12 months. No stress. No surprises.
How the Turn-in Process Works
Provide Turn-In Notice
After 12 months, give us notice turn in your vehicle.
Inspection
A quick inspection confirms the vehicle’s condition. See the Wear & Tear Guide.
Vehicle Payoff
The remaining lease or loan balance is paid off to your lender.
*Terms and conditions apply
Frequently Asked Questions
Understanding FlexPass
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FlexPass gives you flexibility and peace of mind to simply walk away from your leased or financed car when you decide it’s time for something else.
It eliminates long-term commitments and resale uncertainty, and can be rolled into your lease or loan with no upfront cost.
When you’re ready for a change, FlexPass buys your car by paying off the remaining lease or loan balance, even if it’s worth less.
See the Customer Acknowledgment for all program rules.
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You love your car today — but most people don’t keep the same car for the full loan term.
The problem is, you don’t know exactly when you’ll want to get a new car or what your current one will be worth when that time comes.
FlexPass gives you flexibility and peace of mind to simply walk away when you decide you want a new car.
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Turning in your car to FlexPass is fast, simple, and guaranteed. You don’t have to deal with listing it, haggling with buyers, or negotiating trade-in value. No hassle. No guesswork. No risk of being upside-down on the vehicle.
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Your dealer can provide pricing.
FlexPass can be rolled into your loan or lease, adding only a small amount to the monthly payment – like the cost of going out to lunch or a streaming subscription.
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Simply review and sign the one-page customer acknowledgment which covers how the program works.
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No. FlexPass is a separate vehicle buyback program and does not change your loan or lease agreement in any way. Your payment amount, interest rate, and lender contract remain exactly the same.
If you choose to turn in your vehicle any time after 12 months, we buy your vehicle by paying off your remaining loan or lease balance according to the program terms outlined in your Customer Acknowledgment.
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We pay off your remaining loan or lease balance when you turn in your vehicle.
The below items may reduce the buyback amount and are the customer’s responsibility at turn-in:
Missed or deferred payments
Late fees or penalties
Any remaining unpaid balance tied to prior negative equity
Mileage overage
Damage or excess wear and tear
Diminished value from an accident
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When prior negative equity is rolled into the customer's financing, it becomes part of what the customer owes and pays down with their payments, just like the rest of the balance.
At turn-in, the customer remains responsible for whatever portion of that financed amount remains unpaid. They get credit for what they've paid down, so the longer they hold the vehicle, the less remains. It's calculated as the same share of the balance it was at the start.
Any down payment reduces the financed portion of prior negative equity. We only look at what was actually financed, not the amount before the down payment was applied.
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There are no mileage caps. The buyback amount will be reduced by $0.15 for every mile over either your (a) prorated lease allowance, or (b) 18,000 miles per year (1,500 per month) for financed vehicles.
Lease Example:
If you lease your car and get 12,000 miles per year and turn it in at month 18 with 20,000 miles on it, you’re responsible for a $300 mileage adjustment (2,000 miles × $0.15 = $300.Finance Example:
If you finance your car and turn it in at month 18 with 28,000 miles, you’re responsible for a $150 mileage adjustment. At 18 months, the mileage allowance is 27,000 miles (1,500 per month), so you would be 1,000 miles over (1,000 × $0.15 = $150). -
Normal wear and tear is fine. If there’s damage or excess wear and tear, per our Wear and Tear Guidelines, the buyback amount will be reduced by the cost of the repair. This reduction is the customer’s responsibility at turn-in.
If the vehicle has an accident on the history report (e.g., CarFax), it still qualifies for buyback. In those cases, we may apply a diminished-value adjustment based on standard guides.
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Yes. Accidents may result in a diminished-value adjustment based on standard guides, but they do not affect eligibility.
Chat available at bottom right of this page