Walk away from your car any time after 12 months

Life changes. Now your car can, too.

When you’re ready for a change, FlexPass buys your car by paying off your remaining lease or loan balance — even if it’s worth less.

To turn in your car, just give us 30-day notice. We’ll do an inspection to confirm your car’s condition.

See the Customer Acknowledgment for details and terms.

Avoid long-term commitments

Get flexibility and peace of mind to simply walk away when you want something new.

No resale value stress

FlexPass buys your car, even if it’s worth less than you owe.

Skip the resale process

No listings. No awkward meetups with strangers. No lowball offers.

Rolled into your lease or loan

Built into your monthly payment for flexibility.

📞 (855) 612-8600

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FlexPass is your exit option, just in case.
Many customers get it for flexibility and peace of mind.

Whether it’s life changes or you just want something new, FlexPass gives you the flexibility and peace of mind to walk away from your leased or financed car any time after 12 months. No stress. No surprises.

How the Turn-in Process Works

Provide 30-Day Notice

Any time after 12 months, give us 30-day notice to turn in your vehicle.

Inspection

A quick inspection confirms the vehicle’s condition. See the Wear & Tear Guide.

Vehicle Payoff

The remaining lease or loan balance is paid off to your lender.
*Terms and conditions apply

FAQs

Understanding FlexPass

FlexPass gives you flexibility and peace of mind to simply walk away from your leased or financed car when you decide it’s time for something else.
It eliminates long-term commitments and resale uncertainty, and can be rolled into your lease or loan with no upfront cost.
When you’re ready for a change, we buy your car by paying off the remaining lease or loan balance, even if it’s worth less.
See the Customer Acknowledgment for all program rules.
You love your car today — but most people don’t keep the same car for the full loan term.
The problem is, you don’t know exactly when you’ll want to get a new car or what your current one will be worth when that time comes.
FlexPass gives you flexibility and peace of mind to simply walk away when you decide you want a new car.
Your dealer can provide pricing.
FlexPass can be rolled into your loan or lease, adding only a small amount to the monthly payment – like the cost of going out to lunch or a streaming subscription.
Simply review and sign the one-page Customer Acknowledgment, which covers how the program works.
Turning in your car to FlexPass is fast, simple, and guaranteed. You don’t have to deal with listing it, haggling with buyers, or negotiating trade-in value. No hassle. No guesswork. No risk of being upside-down on the vehicle.

Turn-In Process

Anytime after 12 months, contact us, not your dealer, and submit this form to provide your 30 days’ notice. We’ll schedule a quick inspection to confirm the vehicle condition and mileage. We’ll pay off the remaining lease or loan balance per program terms, handle the title transfer, and close out your loan or lease. The vehicle is no longer your responsibility — simple, easy, done.
We pay off your remaining loan or lease balance when you turn in your vehicle.
The below items may reduce the buyback amount and are the customer’s responsibility at turn-in:
- Missed or deferred payments
- Late fees or penalties
- Any remaining unpaid balance tied to prior negative equity
- Any remaining unpaid balance tied to sales/use tax
- Mileage overage
- Damage or excess wear and tear
- Diminished value from an accident
No. FlexPass is a separate vehicle buyback program and does not change your loan or lease agreement in any way. Your payment amount, interest rate, and lender contract remain exactly the same.
If you choose to turn in your vehicle any time after 12 months, we buy your vehicle by paying off your remaining loan or lease balance according to the program terms outlined in your Customer Acknowledgment.
When prior negative equity is rolled into your lease or loan, it becomes part of what you owe and pays down as you make payments, just like the rest of the lease or loan.
At turn-in, you remain responsible for whatever portion of that original amount of prior negative equity is still unpaid, calculated as the same share of the balance it was at the start. You get credit for what you paid down.
There are no mileage caps. The buyback amount will be reduced by $0.15 for every mile over either your (a) prorated lease allowance, or (b) 18,000 miles per year (1,500 per month) for financed vehicles.
Lease Example:
If you lease your car and get 12,000 miles per year and turn it in at month 18 with 20,000 miles on it, you’re responsible for a $300 mileage adjustment (2,000 miles × $0.15 = $300.
Finance Example:
If you finance your car and turn it in at month 18 with 28,000 miles, you’re responsible for a $150 mileage adjustment. At 18 months, the mileage allowance is 27,000 miles (1,500 per month), so you would be 1,000 miles over (1,000 × $0.15 = $150).
Normal wear and tear is fine. If there’s damage or excess wear and tear, per our Wear and Tear Guidelines, the buyback amount will be reduced by the cost of the repair. This reduction is the customer’s responsibility at turn-in.
If the vehicle has an accident on the history report (e.g., CarFax), it still qualifies for buyback. In those cases, we may apply a diminished-value adjustment based on standard guides.
Yes. Accidents may result in a diminished-value adjustment based on standard guides, but they do not affect eligibility.
Yes, as long as those modifications can be reversed by you at turn-in. Adding window tint is perfectly fine. Simple accessories are fine, but vehicle modifications that can’t be reversed or that hurt resale value void buyback eligibility.