FlexPass lets you walk away from your car anytime after 12 months
Life changes. Now your car can, too.
When you’re ready for a change, FlexPass buys your car by paying off the remaining lease or loan balance (per program rules).
FlexPass works on both new & used cars, whether leased or financed.
Avoid long-term commitments
Get flexibility and peace of mind to simply walk away when you want something new.
No resale value stress
Leave the resale value forecasting to us
Skip the resale process
No listings. No awkward meetups with strangers. No lowball offers.
Rolled into your lease or loan
Built into your monthly payment for flexibility.
Chat available at bottom right of this page
FlexPass is your exit option, just in case.
Many customers get it for flexibility and peace of mind.
Whether it’s life changes or you just want something new, FlexPass gives you the flexibility and peace of mind to walk away from your leased or financed car any time after 12 months. No stress. No surprises.
How the Buyback Process Works
Provide 30-Day Notice
Any time after 12 months, give us 30-day notice to turn in your vehicle.
Inspection
A quick inspection confirms the vehicle’s condition. See the Wear & Tear Guide.
Vehicle Payoff
We pay off the remaining lease or loan balance to the lender.
*Terms and conditions apply
Chat available at bottom right of this page
Frequently Asked Questions
Understanding FlexPass
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FlexPass gives you flexibility and peace of mind to simply walk away from your leased or financed car when you decide it’s time for something else.
It eliminates long-term commitments and resale uncertainty, and can be rolled into your lease or loan with no upfront cost.
When you’re ready for a change, FlexPass buys your car by paying off the remaining lease or loan balance, even if it’s worth less.
See the Customer Acknowledgment for all program rules.
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You love your car today — but most people don’t keep the same car for the full loan term.
The problem is, you don’t know exactly when you’ll want to get a new car or what your current one will be worth when that time comes.
FlexPass gives you flexibility and peace of mind to simply walk away when you decide you want a new car.
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Your dealer can provide pricing.
FlexPass can be rolled into your loan or lease, adding only a small amount to the monthly payment – like the cost of going out to lunch or a streaming subscription.
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Simply review and sign the one-page Customer Acknowledgment, which covers how the program works.
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Turning in your car to FlexPass is fast, simple, and guaranteed. You don’t have to deal with listing it, haggling with buyers, or negotiating trade-in value. No hassle. No guesswork. No risk of being upside-down on the vehicle.
Turn-In and Payoff Process
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Anytime after 12 months, contact us, not your dealer, and submit this form to provide your 30 days’ notice. We’ll schedule a quick inspection to confirm the vehicle condition and mileage.
Before buyback, you’re still responsible for any deferred, skipped, or unpaid payments.
We’ll pay off the remaining lease or loan balance per program terms, handle the title transfer, and close out your loan or lease.
The vehicle is no longer your responsibility — simple, easy, done.
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No. You can turn in your vehicle any time after your first 12 months. Month 15, 19, 25, 32 or later are all fine, as long as you still meet the eligibility conditions. Turn-in requires 30 days’ notice.
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If you rolled negative equity into your current financing, you’re still responsible for whatever portion of that amount hasn’t been paid off at the time you turn in your vehicle.
It is treated as the same percentage of the balance throughout the term of the financing.
Example:
If $4,000 of a $40,000 total amount financed is from prior negative equity (10%), then at turn-in, 10% of the remaining payoff balance is prior negative equity. -
There are no mileage caps. The buyback amount will be reduced by $0.15 for every mile over either your (a) prorated lease allowance, or (b) 18,000 miles per year (1,500 per month) for financed vehicles.
Lease Example:
If you lease your car and get 12,000 miles per year and turn it in at month 18 with 20,000 miles on it, you’re responsible for a $300 mileage adjustment (2,000 miles × $0.15 = $300.Finance Example:
If you finance your car and turn it in at month 18 with 28,000 miles, you’re responsible for a $150 mileage adjustment. At 18 months, the mileage allowance is 27,000 miles (1,500 per month), so you would be 1,000 miles over (1,000 × $0.15 = $150). -
Normal wear and tear is fine. If there’s damage or excess wear and tear, per our Wear and Tear Guidelines, the buyback amount will be reduced by the cost of the repair. This reduction is the customer’s responsibility at turn-in.
If the vehicle has an accident on the history report (e.g., CarFax), it still qualifies for buyback. In those cases, we may apply a diminished-value adjustment based on standard guides.
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Yes. Accidents may result in a diminished-value adjustment based on standard guides, but they do not affect eligibility.
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Yes, as long as those modifications can be reversed by you at turn-in. Adding window tint is perfectly fine. Simple accessories are fine, but vehicle modifications that can’t be reversed or that hurt resale value void buyback eligibility.
Chat available at bottom right of this page
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